Return or report a problem

Find your order with the order number on your confirmation email and the email address you ordered with.

Personalised items can only come back if they're faulty or we sent the wrong thing. Everything else: within 30 days of it arriving. In the first 14 days you can send back things you've tried on; after that they need to be unworn, with the tags on. Sale items within 14 days; sealed hygiene items like gum shields only unopened. Read the returns policy.

Kit Room (N.I.) Ltd · Unit 3B Annacloy Business Park, Downpatrick BT30 9GF · info@kit-room.co.uk · Returns policy